Archives: FAQs

Can I carry my pet in a trailer?

Unfortunately, our trailers are not suitable for pets. Please return the trailer clean and be considerate of future customers who may also suffer from allergies.

Do I have to wear a helmet?

In BC you are required to wear a helmet when riding a bike and you can be fined for not wearing one. It is mandatory to wear a full face helmet in the Bike Park. We provide complimentary helmets with all of our rentals.

What happens if the weather is bad?

Unfortunately, we have no control over the weather so any cancellations must abide by our cancellation policy. We advise to plan ahead and dress for the conditions.