Yes, protective gear is strongly recommended in the bike park. We provide a complimentary full face helmet and you can add body armor to your rental. We offer knee-shin pads, elbow pads, and chest protectors. We do not offer goggles or gloves for rent, however we have options available for purchase in store, and would recommend wearing these in the bike park.

Sports clothing that you don’t mind getting dirty and that wicks sweat. We recommend bike specific clothing that will not rip or tear.

Enduro bikes are built to be capable of pedaling uphill, while still being fun to ride down rough terrain. Our Enduro bikes (Devinci Spartan) have a carbon frame, 12-speed cassette, dropper-post, and 170/160 mm of travel, so you can equally enjoy the single-track in the valley and the trails in the Whistler Bike Park. The Downhill/Bike Park options (Devinci Wilson and Devinci Chainsaw) are built with maximum fun on the downhill in mind and are not suitable for pedaling uphill. These Downhill bikes have an aluminium frame, 7-speed cassette, no dropper post, and more suspension than the Enduro bikes. More detailed specifications are available for each bike on their respective information pages.

The Devinci Wilson is a downhill bike from 2022 with Fox Float Performance air suspension. It has 29″ wheels, 200 mm of travel front and rear, and a slightly heavier, downhill-specific frame. The Devinci Chainsaw is brand new for the summer of 2023 with a 190 Boxxer fork, 170 mm Rockshox SuperDeluxe Coil, a mullet wheel configuration (29″ front, 27″ rear), and a lighter, enduro frame.

The Wilson is great for charging through challenging technical trails and and eating up rough terrain, while the Chainsaw is a little more nimble and playful due to its 27″ rear wheel and lighter frame – perfect for throwing around down one of the many jump trails or darting through tight corners. Either way, both are great bikes for riding any of the trails in the Whistler Bike Park!

We offer flat (Deity Black Kat) or SPD pedals, or you are welcome to bring your own.

Closed toe, flat soled shoes for protection and grip on pedals.

Please refer to the size chart that is listed on the information page for each bike. If you are an inexperienced rider between sizes, you may want to choose the smaller size option, as it will be easier to handle and maneuver on the trails.

In BC you are required to wear a helmet when riding a bike and you can be fined for not wearing one. It is mandatory to wear a full face helmet in the Bike Park. We provide complimentary helmets with all of our rentals.

No, unfortunately we do not offer baskets/phone holders on our bikes. Our recreational bikes do come with a bottle cage for water bottles. We recommended bringing a small backpack if you are planning on carrying anything else with you on your bike ride.

No, unfortunately we do not offer road bikes. However, our recreational hardtail and e-cruiser bikes are suitable for sight-seeing around the Valley Trail.

No, unfortunately we do not offer tandem bikes.

The most popular 2 hour routes are to Lost Lake park, where you can explore some of the green crushed gravel trails, or down to Lakeside and Alpha Lake parks on the valley trail.

The Valley Trail is a network of shared, paved pedestrian and cycle paths throughout the Whistler valley. The network connects the Village, Upper Village, residential areas, parks and lakes.

We have some great route recommendations for our Valley Trail or E-Bikes. See our Suggested Routes page for interactive maps.

Yes, we have training wheels available that can be used with the 16″ kids’ bikes.

No, unfortunately our kids’ enduro bike does not come with a dropper post. If you are primarily riding the Whistler Bike Park, we would recommend leaving the seat in the lowest position possible, as you will not need to pedal up-hill. If you are riding the single track in the valley, we can adjust the seat height so that it is the correct height for pedaling. 

We have kids’ bikes for children who are 3’9″ or 114cm or taller. For smaller children we offer trailer rentals.

Our 20″ and 24″ kids’ bikes have front and rear disc brakes. Our 16″ kids’ bike has lever-operated rim brakes.

Our kids’ Enduro bikes (Marin Rift Zone Jr) can be taken anywhere! They have front and rear suspension and all the specs to make them suitable for the Whistler Bike Park or on Whistler’s single track trails.

Our Kids’ Recreational Hardtail Bikes have front suspension and high volume tires making them great on the paved and crushed gravel trails. Unfortunately, our kids’ bikes are not suitable for use in the Whistler Bike Park or any more technical single track.

Unfortunately, our trailers are not suitable for pets. Please return the trailer clean and be considerate of future customers who may also suffer from allergies.

No, unfortunately our trailers are not compatible with the axle on our e-cruisers are are therefore not able to be used with these bikes. Trailers can only be used with our recreational hardtails, or can be attached to your own bike, as long as the axle is compatible.

There are seatbelt configurations to accommodate either one or two children in our trailers.

We have kids’ bikes for children who are 3’9″ or 114cm or taller. For smaller children we offer trailer rentals.

Yes, our trailers have a maximum weight limit of 45 kg/100 lbs in total.

Yes, our E-Bikes provide a fun and lively pedal assist to help you climb hills and cover longer distances. The bike is not motorized if you stop pedaling.

In BC you are required to wear a helmet when riding a bike and you can be fined for not wearing one. It is mandatory to wear a full face helmet in the Bike Park. We provide complimentary helmets with all of our rentals.

No, unfortunately we do not offer baskets/phone holders on our bikes. Our recreational bikes do come with a bottle cage for water bottles. We recommended bringing a small backpack if you are planning on carrying anything else with you on your bike ride.

E-Bikes have an upper limit of 32kmph.

The Valley Trail is a network of shared, paved pedestrian and cycle paths throughout the Whistler valley. The network connects the Village, Upper Village, residential areas, parks and lakes.

We have some great route recommendations for our Valley Trail or E-Bikes. See our Suggested Routes page for interactive maps.

Yes. If you have a secure place to store bikes overnight at your accommodation you are more than welcome to keep your rentals for the duration of your booking. However, it is important to keep in mind that you are liable for theft or negligent damage to the bikes while they are in your possession. Alternatively, we are happy to store the bikes in our shop overnight. Our store hours for pick-up/drop-off are 9am-6pm.

Yes! We are able to rent out full face and open face helmets, knee-shin pads, elbow pads, and chest protectors, on their own, subject to availability.

In BC you are required to wear a helmet when riding a bike and you can be fined for not wearing one. It is mandatory to wear a full face helmet in the Bike Park. We provide complimentary helmets with all of our rentals.

We highly recommend taking the damage waiver for any of our mountain bikes (Downhill, Enduro, and Trail) due to the increased risk of crashing and the higher price of repairs on these bikes. If you do not take the damage waiver, you will be liable for paying the full cost of any repairs required to get the bike back to rentable condition, including any replacement parts and workshop labor. 

If you are an inexperienced rider or are unfamiliar with the terrain you will be riding (eg. bike paths and crushed gravel roads), we also recommend taking the damage waiver on our recreational bikes. As with our mountain bikes, if you do not take the damage waiver, you will be liable for paying the full cost of any repairs required to get the bike back to rentable condition. Please note our damage waiver does not cover theft or damage due to negligence.

We recommend booking your bikes in advance to ensure availability. We do also offer walk-in bookings, but these are subject to availability. Reservations can be made online through our website, by email, or over the phone. Please note that we require payment at the time of booking to reserve your bikes. 

Yes, we can include bike locks free of charge with your rental.

No, we are not affiliated with Whistler Blackcomb who operate the Bike Park and gondolas/lifts. Tickets can be purchased through the Whistler Blackcomb website or at guest services at the base of the Whistler gondola.

Please bring the credit card you paid with and a matching piece of identification. We provide complimentary helmets. We advise dressing for the weather. We sell bike water bottles, sun screen, sunglasses and other accessories you may want during your day.

Unfortunately, we have no control over the weather so any cancellations must abide by our cancellation policy. We advise to plan ahead and dress for the conditions.

Please refer to the size chart that is listed on the information page for each bike. If you are an inexperienced rider between sizes, you may want to choose the smaller size option, as it will be easier to handle and maneuver on the trails.

We request that all bikes are returned by 6pm on the last day of your booking so that we are able to wash and service the bikes, before setting them up for the next day’s customer.

We have some great route recommendations for our Valley Trail or E-Bikes. See our Suggested Routes page for interactive maps.

No. Our Trail bikes (Marin Alpine Trail Caron 1) are not permitted for use in the Whistler Bike Park due to the increased wear on components and risk of damage. Please rent one of our Downhill (Devinci Wilson or Chainsaw) or Enduro (Devinci Spartan) bikes for use in the Whistler Bike Park.

Our Enduro bikes (Devinci Spartan) have high specifications with longer travel (160/170 mm) so are more suitable for use in the Whistler Bike Park. These bikes are also great on the single-track in the valley, so are perfect if you are planning on spending some time riding both in and out of the Bike Park. The Trail bikes (Marin Alpine Trail Carbon 1) have 150/160 mm of travel and we do not permit them to be used in the Bike Park, but are great for exploring the single track.

We offer flat (Deity Black Kat) or SPD pedals, or you are welcome to bring your own.

Please refer to the size chart that is listed on the information page for each bike. If you are an inexperienced rider between sizes, you may want to choose the smaller size option, as it will be easier to handle and maneuver on the trails.

Our kids’ Enduro bikes (Marin Rift Zone Jr) can be taken anywhere! They have front and rear suspension and all the specs to make them suitable for the Whistler Bike Park or on Whistler’s single track trails.

Whistler is home to a huge network of trail riding. Our local team can advise on the best routes to match your riding ability and fitness levels.

Yes, our Enduro bike the Devinci Spartan GX Carbon is suitable for use in the Whistler Bike Park and for pedaling up to the trails outside the Bike Park.

No, unfortunately our kids’ enduro bike does not come with a dropper post. If you are primarily riding the Whistler Bike Park, we would recommend leaving the seat in the lowest position possible, as you will not need to pedal up-hill. If you are riding the single track in the valley, we can adjust the seat height so that it is the correct height for pedaling. 

Our Enduro bikes (Devinci Spartan) have high specifications with longer travel (160/170 mm) so are more suitable for use in the Whistler Bike Park. These bikes are also great on the single-track in the valley, so are perfect if you are planning on spending some time riding both in and out of the Bike Park. The Trail bikes (Marin Alpine Trail Carbon 1) have 150/160 mm of travel and we do not permit them to be used in the Bike Park, but are great for exploring the single track.

Enduro bikes are built to be capable of pedaling uphill, while still being fun to ride down rough terrain. Our Enduro bikes (Devinci Spartan) have a carbon frame, 12-speed cassette, dropper-post, and 170/160 mm of travel, so you can equally enjoy the single-track in the valley and the trails in the Whistler Bike Park. The Downhill/Bike Park options (Devinci Wilson and Devinci Chainsaw) are built with maximum fun on the downhill in mind and are not suitable for pedaling uphill. These Downhill bikes have an aluminium frame, 7-speed cassette, no dropper post, and more suspension than the Enduro bikes. More detailed specifications are available for each bike on their respective information pages.

We offer flat (Deity Black Kat) or SPD pedals, or you are welcome to bring your own.

Please refer to the size chart that is listed on the information page for each bike. If you are an inexperienced rider between sizes, you may want to choose the smaller size option, as it will be easier to handle and maneuver on the trails.

No, our E-MTB’s are only for use on the single-track trails around the Whistler valley. Although Whistler Bike Park allows e-bikes in the park, we do not permit our rental E-MTB’s in the bike park due to the increased wear and risk of damage to the bikes.

Our E-MTB’s come with a fully charged 504 Wh battery. Battery life depends on what level of assistance you are riding in (ie. Eco, Trail, or Boost) and how much elevation gain/loss you are riding, among other factors. However, you should typically be able to do a day of moderate mountain biking without running out of battery. If you are renting for multiple days, we are able to lend you a battery charger so you can charge your bikes overnight at your accommodation.

We offer flat (Deity Black Kat) or SPD pedals, or you are welcome to bring your own.

Please refer to the size chart that is listed on the information page for each bike. If you are an inexperienced rider between sizes, you may want to choose the smaller size option, as it will be easier to handle and maneuver on the trails.

E-MTB are allowed on most mountain bike trails in Whistler. However, Mount Sproatt and Rainbow Mountain alpine trails (anything above Flank: Lord of the Squirrels, Into the Mystic, With a Twist, On the Rocks, Happy Hour, Pot of Gold, LESS & Don’t Look Back), are two examples where e-bikes aren’t allowed. This restriction supports environmental considerations, user safety and grizzly bear management in the alpine terrain. E-bikes are also not allowed in the Emerald Forest Conservation Area. Although Whistler Bike Park allows e-bikes in the park, we do not permit our rental E-MTB’s in the bike park due to the increased wear and risk of damage to the bikes.