FAQs

Downhill

Yes, protective gear is strongly recommended in the bike park. We provide a complimentary full face helmet and you can add body armor to your rental. We advise on wearing goggles or sunglasses to protect your eyes and wearing biking gloves, all of which we have available for purchase in store.

Sports clothing that you don’t mind getting dirty and that wicks sweat. We recommend bike specific clothing that will not rip or tear.

The Premium Downhill Bikes come with the current 2022 frameset and Fox performance air suspension. The Standard Downhill Bikes have the 2021 frameset with Rockshox suspension.

We have flat pedals or you can bring your own.

Closed toe, flat soled shoes for protection and grip on pedals.

Recreational Hardtail

In BC you are required to wear a helmet when riding a bike and you can be fined for not wearing one. It is mandatory to wear a full face helmet in the Bike Park. We provide complimentary helmets with all of our rentals.

The most popular 2 hour routes are to Lost Lake park, where you can explore some of the green crushed gravel trails, or down to Lakeside and Alpha Lake parks on the valley trail.

The valley trail is a network of shared, paved pedestrian and cycle paths throughout the Whistler valley. The networks connect the Village, Upper Village, residential areas, parks and lakes.

We have some great route recommendations for our Valley Trail or E-Bikes. See our Suggested Routes page for interactive maps.

Kids' Bikes

We have kids’ bikes for children who are 3’9″ or 114cm or taller. For smaller children we offer trailer rentals.

Our Kids’ Enduro Trail Bikes can be taken anywhere! They have front and back suspension and all the specs to make them suitable for the Whistler Bike Park or on Whistler’s single track trails.

Our Kids’ Recreational Hardtail Bikes have front suspension and high volume tires making them great on the paved and crushed gravel trails. Unfortunately, our kids’ bikes are not suitable for use in the Whistler Bike Park or any more technical single track.

Trailers

Unfortunately, our trailers are not suitable for pets. Please return the trailer clean and be considerate of future customers who may also suffer from allergies.

We have kids’ bikes for children who are 3’9″ or 114cm or taller. For smaller children we offer trailer rentals.

E-Bikes

Yes, our E-Bikes provide a fun and lively pedal assist to help you climb hills and cover longer distances. The bike is not motorized if you stop pedaling.

In BC you are required to wear a helmet when riding a bike and you can be fined for not wearing one. It is mandatory to wear a full face helmet in the Bike Park. We provide complimentary helmets with all of our rentals.

E-Bikes have an upper limit of 32kmph.

The valley trail is a network of shared, paved pedestrian and cycle paths throughout the Whistler valley. The networks connect the Village, Upper Village, residential areas, parks and lakes.

We have some great route recommendations for our Valley Trail or E-Bikes. See our Suggested Routes page for interactive maps.

General

In BC you are required to wear a helmet when riding a bike and you can be fined for not wearing one. It is mandatory to wear a full face helmet in the Bike Park. We provide complimentary helmets with all of our rentals.

Yes, we can include bike locks free of charge with your rental.

Please bring the credit card you paid with and a matching piece of identification. We provide complimentary helmets. We advise dressing for the weather. We sell bike water bottles, sun screen, sunglasses and other accessories you may want during your day.

Unfortunately, we have no control over the weather so any cancellations must abide by our cancellation policy. We advise to plan ahead and dress for the conditions.

We have some great route recommendations for our Valley Trail or E-Bikes. See our Suggested Routes page for interactive maps.

Enduro Trail

No. Our Enduro Trail Bikes are not permitted for use in the Whistler Bike Park. Please rent one of our Downhill Bikes for use in the Bike Park.

Our Kids’ Enduro Trail Bikes can be taken anywhere! They have front and back suspension and all the specs to make them suitable for the Whistler Bike Park or on Whistler’s single track trails.

Whistler is home to a huge network of trail riding. Our local team can advise on the best routes to match your riding ability and fitness levels.